Welcome to Voyage Wings. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or services.
1. General Terms
- Agreement: By booking travel services with Voyage Wings, you acknowledge that you have read, understood, and agreed to these terms and conditions.
- Service Description: Voyage Wings provides flight bookings, accommodation reservations, travel packages, and other related travel services. We act as an intermediary between you and the service providers (airlines, hotels, etc.).
- Eligibility: You must be at least 18 years old and possess the legal authority to enter into this agreement and use our services.
2. Booking and Payment
- Booking Process: All bookings are subject to availability and are not confirmed until payment has been received and you have received a booking confirmation from Voyage Wings.
- Payment: Full payment is required at the time of booking unless otherwise stated. We accept various payment methods, including credit cards, debit cards, and online transfers.
- Pricing: Prices listed on our website are subject to change without notice. While we strive to ensure accuracy, Voyage Wings reserves the right to correct any pricing errors.
3. Cancellations and Refunds
- Cancellation by Customer: Cancellation policies vary depending on the service provider. You must refer to the specific terms provided at the time of booking. Refunds, if applicable, will be processed according to the provider's policy.
- Cancellation by Voyage Wings: In rare cases, Voyage Wings may need to cancel your booking due to unforeseen circumstances. In such instances, we will offer you an alternative option or a full refund.
- Refund Process: Refunds may take up to 14 business days to process. Any applicable fees for cancellations or changes will be deducted from the refund amount.
4. Travel Documents
- Responsibility: It is your responsibility to ensure that you have valid passports, visas, and any other necessary travel documents for your trip. Voyage Wings is not liable for any losses incurred due to incorrect or missing documentation.
- Visa and Entry Requirements: Different countries have different entry requirements. Please consult the relevant authorities to ensure compliance.
5. Travel Insurance
- Recommendation: We strongly recommend purchasing travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, and lost baggage.
- Liability: Voyage Wings is not responsible for any costs incurred due to the lack of adequate travel insurance.
6. Liability and Disclaimers
- Third-Party Services: Voyage Wings acts as an agent for third-party providers (airlines, hotels, etc.). We are not liable for any acts, omissions, errors, or breaches by these providers.
- Limitation of Liability: To the fullest extent permitted by law, Voyage Wings shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
- Force Majeure: Voyage Wings shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our control, including but not limited to natural disasters, war, strikes, or government actions.
7. Changes to Terms and Conditions
- Amendments: Voyage Wings reserves the right to update or modify these terms and conditions at any time without prior notice. The revised terms will be effective immediately upon posting on our website.
8. Governing Law
- Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Ajmer, Rajasthan. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Ajmer, Rajasthan.
9. Contact Information
- Customer Support: If you have any questions or concerns regarding these terms and conditions, please contact us at reservation@voyagewings.com.
